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Frequently Asked Questions

Find answers to our most asked questions below. If you can't find what you're looking for please get in touch via our contact form

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General

Is there on-site parking at IWM North, Manchester available to guests?

Yes, IWM North in Manchester offers on-site parking for guests, making it a convenient venue for events and visits. There are approximately 160 parking spaces available on site, including dedicated coach parking, which is ideal for group bookings, corporate events and large-scale functions. On-site parking allows guests easy access to the venue without the need to arrange off-site parking or transport, enhancing the overall visitor experience at IWM North. 

Do you offer tours of the event spaces at IWM North?

Yes, site visits and tours of the event spaces at IWM North, Manchester are available, subject to availability. These visits allow prospective clients to view all event spaces in person, discuss layout options and explore how the venue can be configured to suit their event requirements. 

Can I project my own designs on the walls at IWM North?

Yes, event organisers can project their own designs using IWM North’s digital wallpaper facility, allowing you to create a bespoke visual backdrop for exclusive events, gala dinners and corporate functions. This immersive projection capability makes it possible to brand the space or design a fully customised environment tailored to your event. 

The digital wallpaper uses fully integrated, in-house projection equipment, which can offer significant cost savings compared to recreating a similar setup in a dry-hire venue. Availability and costs can be discussed with the events team as part of your event planning. 

How does hosting an event at IWM North support the museum’s mission?

Hosting an event at IWM North, Manchester supports the museum’s work as a registered charity. Your event helps preserve and protect artefacts from WWI to the present, while contributing to IWM’s mission to educate and engage future generations. By choosing the museum, you’re not just booking a unique venue, you’re supporting a meaningful cause and helping bring history to life. 

Is IWM North accessible by public transport?

Yes, IWM North in Manchester is easily accessible via public transport, particularly through the Manchester Metrolink tram network. The museum is within walking distance of two tram stops: IWM North and MediaCityUK, providing convenient connections from Manchester city centre and surrounding areas. 

This excellent public transport access makes IWM North an ideal venue for Manchester-based businesses and organisations, enabling delegates to attend meetings and events without relying on cars. Using public transport also supports sustainable event planning, helping to reduce environmental impact while maintaining ease of travel for guests.

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Food & Drink

Do you offer bespoke menus for receptions and dinners at IWM North?

Yes, IWM North, Manchester offers a variety of menus for receptions and dinners, allowing clients to select options that suit their event. For those seeking a more personalised or experiential dining experience, bespoke menus can be arranged on request, tailored to specific themes, dietary requirements or unique culinary ideas. This flexibility ensures every event can be memorable, high-quality and perfectly suited to your guests. 

Can menus be tailored to specific dietary requirements?

Yes, menus at IWM North can be fully tailored to accommodate all dietary and allergen requirements. We work closely with clients to ensure all guests are catered for safely and professionally, including those with special diets, food intolerances and allergies. This integrated approach allows for a seamless event experience at IWM North, Manchester, with flexibility across conferences, meetings and private events. 

Can you cater for breakfast, lunch and refreshment breaks at IWM North?

Yes, IWM North, Manchester offers catering for breakfast, lunch and refreshment breaks as part of full-day delegate packages, ensuring a seamless experience for conferences and meetings. Catering can also be arranged on an item-by-item basis for half-day meetings or lunch events, providing flexibility to suit your schedule and event format.

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Events

Can I host a Christmas party at IWM North, Manchester?

Yes, IWM North, Manchester is an ideal venue for Christmas parties and festive celebrations. The museum offers flexible event spaces, seasonal catering options and immersive surroundings to create a memorable holiday event. Guests can enjoy exclusive access to iconic exhibits, tailored menus and professionally managed event services, making your Christmas party both unique and unforgettable. 

How far in advance should I book my event at IWM North?

The recommended booking lead time at IWM North, Manchester depends on the size and type of your event. Large-scale events such as gala dinners are typically booked 18–24 months in advance, particularly when a specific date is required. Smaller meetings and events may be accommodated with much shorter notice, subject to availability. 

As a general rule, if you have a preferred or fixed date, it’s best to book as early as possible, regardless of event size. Thursday and Friday evenings, as well as Saturdays, are peak booking days, especially during the Christmas period. For Christmas events and parties, we strongly recommend booking in January for the following Christmas season to secure your ideal date at this popular Manchester venue. 

What types of events can I host at IWM North?

IWM North, Manchester offers versatile spaces for a wide range of events, including: 

  • Corporate meetings and day delegate packages 
  • Conferences and workshops with breakout room options 
  • Seated dinners and gala events 
  • Receptions and networking events 
  • Summer parties and outdoor events on the quayside 
  • Christmas parties and festive celebrations 

With flexible layouts, modern facilities and immersive museum surroundings, IWM North can accommodate events of all sizes and styles, from intimate meetings to large-scale corporate or social gatherings. 

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What is your cancellation policy for events at IWM North?

IWM North operates a tiered cancellation policy based on how far in advance the event is cancelled. Cancellation charges are calculated as a percentage of the total contracted event value, as outlined below: 

  • More than 24 weeks' notice: 10% cancellation fee
  • 24-12 weeks’ notice: 25% cancellation fee
  • 12-4 weeks’ notice: 50% cancellation fee
  • Less than 4 weeks' notice: 100% cancellation fee 

This policy allows IWM North, Manchester to manage venue availability while offering flexibility for event organisers where possible. Full terms and conditions will be confirmed at the time of booking. 

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Can I bring my own vendors, such as entertainers or decorators, to IWM North?

Yes, external suppliers can be used for event activations, décor and AV services at IWM North, Manchester. However, the venue also has its own in-house AV team to support events if needed. All external suppliers are required to provide RAMS (Risk Assessments and Method Statements) and PAT (Portable Appliance Testing) information before attending the venue, ensuring a safe and compliant event environment. 

Can we organise museum tours or special exhibitions as part of our event at IWM North?

Yes, event organisers at IWM North, Manchester can include museum experiences as part of their event. A complimentary team-building experience is available to event customers, taking delegates into the Main Exhibition Space to explore the museum’s key artefacts in an engaging and interactive way. 

In addition, guided museum tours can be arranged, subject to availability, and are led by one of the museum’s knowledgeable volunteers. These options provide a unique way to enhance conferences, meetings and corporate events by incorporating the museum’s collections and exhibitions into the event experience.

Do you offer AV equipment and Wi-Fi for meetings and events at IWM North?

Yes, IWM North, Manchester provides comprehensive AV equipment and free high-speed Wi-Fi throughout the venue. Watershard 1, 2 and 3 are equipped with built-in LED screens and PA systems, with microphones available for presentations and conferences. 

The Main Exhibition Space and the Harrier Jump Jet Space feature built-in projection systems integrated into the venue’s digital wallpaper, along with a powerful in-house PA system, including eight subwoofers as part of the immersive Big Picture Show experience. These facilities ensure a high-quality audio-visual experience for meetings, conferences and large-scale events. 

Are breakout rooms available for workshops or smaller sessions at IWM North?

Yes, breakout rooms are available at IWM North, Manchester, making the venue ideal for workshops, training sessions and conferences with multiple agendas. The Watershard spaces are highly flexible, with Watershard 1 used as the main plenary room and Watershard 2 and Watershard 3 configured as breakout or syndicate rooms. These rooms can be used individually or combined, depending on your event requirements, providing a practical and adaptable setup for conferences and meetings.

Can you host seated dinners or gala events at IWM North?

Yes, IWM North, Manchester can host seated dinners and gala events across several distinctive spaces. The Main Exhibition Space can accommodate up to 300 guests for seated dining, while the Harrier Jump Jet Space is ideal for more intimate dinners of up to 80 guests. For smaller gala dinners or corporate dining events, Watershard 1 & 2 can host up to 100 guests seated. This range of options allows events to be tailored to both large-scale and intimate dining experiences. 

Can events be held outdoors at IWM North during warmer months?

Yes, drinks receptions and summer parties can be hosted outdoors on the quayside at IWM North, Manchester, offering stunning views across MediaCityUK and the surrounding quays. This outdoor space is ideal for social gatherings, networking events and summer celebrations, providing a scenic and memorable backdrop for your event. 

Are outdoor events at IWM North weather-dependent?

While outdoor events on the quayside are naturally influenced by the weather, IWM North, Manchester provides flexible contingency options. When you book a summer event outdoors, the Main Exhibition Space is also reserved for your event. If weather conditions make an outdoor event unsuitable, elements that can be transferred will be moved indoors, ensuring your event can go ahead smoothly without disruption. This approach allows you to enjoy the quayside setting with peace of mind, knowing there’s always a reliable indoor alternative. 

Is there an option to include museum access as part of my event at IWM North?

Yes, museum access can be included as part of your event at IWM North, Manchester, subject to opening hours and event format. The museum is open daily from 10am to 5pm and guests attending conferences in the Watershed Conference Centre are welcome to explore the museum during their event or in their free time over lunch breaks. 

In addition, event organisers can take advantage of a complimentary team-building experience, offering an engaging and memorable enhancement to meetings and conferences. Out-of-hours museum access is also available, providing a more exclusive experience; additional costs apply for events held outside standard opening times. 

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Spaces

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The Main Exhibition Space

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The Harrier Jump Jet Space

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The Quayside

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The Watershard 1 & 2

Watershard 3

The Watershard 3

How do I book a space at IWM North?

To book a space at IWM North, Manchester, get in touch with our events team to start planning your event. You can use the contact form on our website or call us directly on 0161 8364092. Our team will guide you through available spaces, event options and help tailor your booking to suit your needs. 

Which spaces are available for hire at IWM North?

IWM North, Manchester offers a range of flexible event spaces suitable for a variety of events: 

The Harrier Jump Jet Space – ideal for standing receptions, intimate dinners and unique aviation-themed events. 

The Main Exhibition Space – a large, versatile space for gala dinners, conferences and standing events. 

The Quayside – perfect for outdoor drinks receptions, summer parties and scenic events by the waterfront. 

Watershard 1 & 2 – modern conference spaces with natural light, suitable for meetings, workshops and smaller dinners. 

Watershard 3 – an additional breakout or syndicate room that can complement Watershard 1 for conferences or workshops. 

Each space is fully equipped and adaptable, offering distinctive backdrops and layouts to suit events of all sizes. 

What rooms are best for corporate meetings or conferences at IWM North?

The Watershard Conference Centre at IWM North, Manchester is the primary space for corporate meetings, conferences and business events. With flexible layouts, natural daylight and breakout room options, the Watershard Conference Centre provides a professional and adaptable setting for events of all sizes. 

What is the capacity of the Main Exhibition Space at IWM North?

The Main Exhibition Space at IWM North, Manchester can accommodate up to 600 guests for standing events and 300 guests for seated events. This large, versatile space is ideal for corporate functions, exhibitions, gala dinners and receptions, offering a dramatic setting that combines scale with flexibility for a wide range of events. 

What events suit the Harrier Jump Jet Space at IWM North?

The Harrier Jump Jet Space at IWM North, Manchester is perfect for a variety of events. It is ideal for standing receptions of up to 200 guests and intimate seated dinners for up to 80 guests. This unique venue combines a striking aviation backdrop with flexible event layouts, making it particularly suitable for corporate receptions, private parties and exclusive dining experiences. 

How many people can the WaterShard spaces accommodate at IWM North?

The Watershed Conference Centre at IWM North, Manchester can accommodate up to 130 guests in theatre-style seating, 80 guests in cabaret layout or 100 guests for a seated dinner. This flexible space is ideal for conferences, meetings, presentations and corporate dining events, with layouts tailored to suit your event requirements. 

Which spaces at IWM North have natural light or outdoor views?

The Watershed Conference Centre at IWM North, Manchester benefits from abundant natural daylight and offers panoramic views across the quays. This bright, contemporary space provides an inspiring setting for conferences, meetings and corporate events, helping to create a more engaging and comfortable environment for delegates. 

Chat to our team

Our team is ready to assist you in hosting a memorable event at one of Manchester's most spectacular event venues. Reach out to our team today, and we'll get started on making the occasion a standout success.

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